TRASH AND RECYCLING COLLECTION SERVICES
FOR RURAL AMERICA

• Go to our website, https://vixster.com
• Create an account.
• Once you account is created, choose your subscription plan.
• Input any special instructions for your location or your trash/recycling.
• Check out and process your payment.
• Once you have checked out, a Vixster team member will reach out via email with your pickup day and the date your pickups will start!

• Volume of Waste:
  • We ask that our customers not have more than 10 kitchen size (13-15 gallon) bags per pickup or 3 (50 gallon) bags per pickup. Our team is instructed to not pick up more than the volume of waste mentioned above. All trash must be in a separate container from the recycling. Please be sure to tie your bags prior to putting them in your trash bins.
  • If you have more than the above stated volume of waste, then please call our team at 828-457-8903 (extension #3) to notify us, and to schedule a one-time pickup. Our team will be happy to provide a FREE quote to get any additional waste picked up.
• Unbagged Waste Policy
  • All waste and recycling must be bagged. If there is any unbagged waste in your bin, please be sure to bag it, and secure it before your next pickup day. Our team is not instructed to pick up anything other than standard bagged residential garbage. Please separate the waste and recycling into two separate bins.
• Recycling
  • All recycling must be sorted and bagged into five main categories: paper, plastic, glass, aluminum and cardboard. All cardboard must be broken down and bagged. Our team is not instructed to pick up any cardboard that is not broken mdown and bagged.
  • The recycling bags must be clear bags to ensure we can distinguish the recycling and make sure it is recycled appropriately. Also, the recycling must be in a separate container from the trash.

• All recycling must be sorted and bagged into five main categories: paper, plastic, glass, aluminum and cardboard. All cardboard must be broken down and bagged. Our team is not instructed to pick up any cardboard that is not broken down and bagged.
• The recycling bags must be clear bags to ensure we can distinguish the recycling and make sure it is recycled appropriately. Also, the recycling must be in a separate container from the trash.

No. You do not have to use our bins and totes. We actually prefer and strongly recommend that you use your own bins and totes. By using what you already have, you can help reduce the carbon footprint in the High Country! Your options for bins/totes are as follows:

• You can use your own trash bin and recycling bin. (Highly recommended/preferred).
• *Note- You can get a free recycling bin from the waste and sanitation transfer station on Landfill Road!